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1. Achieving Industry Standards in a Remote Northern Community: Developing Employees' Skills at La Ronge Motor Hotel (2002)

Achieving Industry Standards in a Remote Northern Community: Developing Employees' Skills at La Ronge Motor Hotel

Series: The Conference Board of Canada Publications

By: The Conference Board of Canada

The Conference Board of Canada education and learning case studies examine outstanding education and lifelong learning programs and initiatives. This case study looks at the Workplace Open Learning Fulfillment program in place at La Ronge Motor Hotel, located in the small northern Saskatchewan town of La Ronge, on land owned by the Lac La Ronge Indian Band. Through its program, the hotel helps staff train for, and achieve, the Saskatchewan Tourism Education Council’s national industry certification in housekeeping.

For more information about The Conference Board of Canada, visit its website at http://www.conferenceboard.ca

Added: 2008-12-02

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2. Adult literacy and economic growth (2004)

Adult literacy and economic growth Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

By: Grant Johnston

This paper looks at whether an increase in the basic literacy skills of adults would have a positive effect on the New Zealand economy. It finds good evidence for the benefits of literacy: studies
consistently find that adults with better literacy skills are more likely to be employed, and to earn more, than those with poorer literacy skills, even when taking account of other factors which affect work performance.

There is little rigorous evidence, however, for the benefits of adult literacy training and almost no accompanying information on the costs of this training.

While there is a good case for an increased focus on adult literacy, and on workplace literacy in particular, these findings suggest a cautious approach to expanding publicly-funded adult literacy programmes.

There is a clear need for more and better New Zealand-based research, for piloting innovative literacy programmes and for undertaking good-quality evaluations. A modest increase in literacy training may not materially affect economic performance.

Added: 2006-04-11

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3. Assessing and Recognizing Foreign Credentials in Canada - Employers' Views (2001)

Assessing and Recognizing Foreign Credentials in Canada - Employers' Views Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

By: Derwyn Sangster, Canadian Labour and Business Centre

The Canadian Labour Business Centre (CLBC) carried out a study from October 2000 and January 2001 exploring Canadian employers’ views and experiences with assessing and recognizing the credentials of foreign-trained workers, as well as approaches to raising the awareness of employers on these subjects.

“The assessment and recognition of the education credentials of foreign-trained workers is an issue of growing importance in Canada. An accurate understanding and evaluation of the skills, knowledge and experience of foreign-trained workers plays a key role in enabling these workers to find jobs in which this preparation can be used to full advantage. When this happens, the individual benefits from earnings in keeping with his/her skills, and the employer and economy benefit from the full productive use of those skills. When this does not happen, the full productive potential of the labour force goes unrealized, and the affected individuals and their families suffer lower incomes and standards of living.” (Executive Summary)

Funders:

  • HRSDC

Added: 2007-03-22

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4. Auding and Reading (1974)

Auding and Reading Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

A Developmental Model

By: Thomas G. Sticht, Lawrence J. Beck, Robert N. Hauke, Glenn M. Kleiman, James H. James

Many adults lack sufficient literacy skills for technical training and successful career progression. Because of the crucial
role that literacy plays in instruction and job performance information regarding the nature of literacy skills and their
development is needed. Such information should prove useful in the development of literacy training programs, and in the
development of more effective and/or efficient methods for imparting knowledge by the spoken or printed word.

Because several recent reviews of the scientific literature on reading and language skills failed to uncover many salient
facts for use in guiding literacy research or development of literacy training programs, it was felt that the present review
should be guided by a theory or model which could provide a rationale for sorting, sifting, and interpreting various research
studies. Accordingly, a simple model of the development of oracy and literacy skills was developed, and literature was
reviewed and synthesized within the framework of the model.

Added: 2006-05-03

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5. Awards for Excellence in Workplace Literacy, Medium Business Winner, 2003: Administrative Professionalism at J.D. Irving, Limited (2004)

Awards for Excellence in Workplace Literacy, Medium Business Winner, 2003: Administrative Professionalism at J.D. Irving, Limited

Series: The Conference Board of Canada Publications

By: The Conference Board of Canada

The Conference Board of Canada's education and learning case studies series examines outstanding education and lifelong learning programs and initiatives. This case study looks at the training and development program for administrative personnel at J.D. Irving, Ltd. In recent years, the administrative personnel at Irving saw that their traditional secretarial skills no longer matched emerging business concepts and evolving technology. Administrative personnel, with the support of the company, created a professional development program for themselves that would help them keep up to speed with their changing workplace. This case study looks at various aspects of this successful workplace learning program, including the program's development, challenges, keys to success and benefits for both employees and employers.

For more information about The Conference Board of Canada visit its website at http://www.conferenceboard.ca.

Added: 2008-12-02

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6. Awards for Excellence in Workplace Literacy, Medium Business Winner, 2005: Upgrading Employee Skills to Meet Corporate Standards - Technocell Canada, A Felix Schoeller Group Company (2005)

Awards for Excellence in Workplace Literacy, Medium Business Winner, 2005: Upgrading Employee Skills to Meet Corporate Standards - Technocell Canada, A Felix Schoeller Group Company

Series: The Conference Board of Canada Publications

By: The Conference Board of Canada

The Conference Board of Canada's education and learning case studies series examines outstanding education and lifelong learning programs and initiatives. This case study highlights the training program in place at Technocell Canada, a subsidiary of the German group Felix Schoeller Holding, the world’s largest producer of photographic and decor paper. In 2001, Technocell purchased a paper plant in Drummondville, Quebec. The company soon discovered that the current workforce at this plant not only lacked the necessary production knowledge for the work but also lacked basic skills. To address this problem, Technocell developed a workplace training program that focused on basic skills, communications, teamwork, and health and safety. This case study looks at various aspects of this successful workplace learning program, including the program's development, challenges, keys to success and benefits for both employees and employers.

For more information about The Conference Board of Canada visit its website at http://www.conferenceboard.ca.

Added: 2008-12-09

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7. Awards for Excellence in Workplace Literacy, Small Business Winner, 2003: Solving the Training Puzzle at La Ronge Motor Hotel (2004)

Awards for Excellence in Workplace Literacy, Small Business Winner, 2003: Solving the Training Puzzle at La Ronge Motor Hotel

Series: The Conference Board of Canada Publications

By: The Conference Board of Canada

The Conference Board of Canada education and learning case studies examine outstanding education and lifelong learning programs and initiatives. This case study focuses on the workplace training program in place at La Ronge Motor Hotel, located in a small northern Saskatchewan community. The hotel is owned and operated by the Lac La Ronge Indian Band and employs 65 local residents. The hotel adopted a progressive training program, developed in-house, in order to address the need for skills upgrading and higher levels of customer service.

For more information on The Conference Board of Canada, visit its website at http://www.conferencboard.ca.

Added: 2008-12-04

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8. Awards for Excellence in Workplace Literacy, Small Business Winner, 2005: Textiles Human Resources Council and Stedfast Inc.: Bringing Skills Development and Knowledge Management to the Workplace (2005)

Awards for Excellence in Workplace Literacy, Small Business Winner, 2005: Textiles Human Resources Council and Stedfast Inc.: Bringing Skills Development and Knowledge Management to the Workplace

Series: The Conference Board of Canada Publications

By: The Conference Board of Canada

The Conference Board of Canada's education and learning case studies series examines outstanding education and lifelong learning programs and initiatives. This case study looks at the Skills and Learning Sites program developed by the Textiles Human Resources Council, a non-profit partnership of textile companies and organizations that brings together textile producers, unions, suppliers, government departments and educational institutions. The Skills and
Learning Site project addresses the numerous challenges small textile companies face when seeking to capitalize on their workforce strengths. This program provides workers with technical, managerial and essential skills training, and encourages employees to update and enhance their literacy, numeracy and academic skills. This case study looks at various aspects of this successful workplace learning program, including the program's development, challenges, keys to success and benefits for both employees and employers.

For more information about The Conference Board of Canada visit its website at http://www.conferenceboard.ca.

Added: 2008-12-09

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9. Awards for Excellence in Workplace Literacy: Large Business Winner, 2002: Palliser Furniture (2002)

Awards for Excellence in Workplace Literacy: Large Business Winner, 2002: Palliser Furniture

Series: The Conference Board of Canada Publications

By: The Conference Board of Canada

The Conference Board of Canada's education and learning case studies series examines outstanding education and lifelong learning programs and initiatives. This case study highlights the workplace education program in place at Palliser Furniture, a Winnipeg-based manufacturer of wooden and upholstered furniture. Since 1987, Palliser has demonstrated a continuous commitment to developing employees’ essential skills. The company conducts annual assessments to identify employees’ training needs and offers a variety of courses to address these needs. This case study looks at various aspects of this successful workplace learning program, including the program's development, challenges, keys to success and benefits for both employees and employers.

For more information about The Conference Board of Canada visit its website at http://www.conferenceboard.ca.

Added: 2008-12-04

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10. Best Practices (2009)

Best Practices

Fact Sheet 5

Series: CAMA's Workplace Literacy and Essential Skills Fact Sheets

By: Canadian Association of Municipal Administrators (CAMA)

The CAMA Literacy and Essential Skills in Municipal Workplaces Project has developed a six-part series of fact sheets on workplace literacy and essential skills. The fact sheets are:

1. Myths and facts about workplace literacy and essential skills
2. Why municipal workplaces are involved in literacy and essential skills
3. How municipal workplaces are tackling the issues
4. Challenges and solutions
5. Best practices
6. What will your return on investment be?

About this fact sheet:

Since the early 1990s, as workplace learning programs were being successfully introduced in municipal workplaces across Canada, CAMA has gathered a lot of valuable information on the factors that made them work. This fact sheet highlights this knowledge in the form of Best Practices.

Funders:

  • CAMA

Added: 2009-11-18

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