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1. Best Practices (2009)

Best Practices

Fact Sheet 5

Series: CAMA's Workplace Literacy and Essential Skills Fact Sheets

By: Canadian Association of Municipal Administrators (CAMA)

The CAMA Literacy and Essential Skills in Municipal Workplaces Project has developed a six-part series of fact sheets on workplace literacy and essential skills. The fact sheets are:

1. Myths and facts about workplace literacy and essential skills
2. Why municipal workplaces are involved in literacy and essential skills
3. How municipal workplaces are tackling the issues
4. Challenges and solutions
5. Best practices
6. What will your return on investment be?

About this fact sheet:

Since the early 1990s, as workplace learning programs were being successfully introduced in municipal workplaces across Canada, CAMA has gathered a lot of valuable information on the factors that made them work. This fact sheet highlights this knowledge in the form of Best Practices.

Funders:

  • CAMA

Added: 2009-11-18

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See also:

2. Bridging the Employment Gap - Clerical (2008)

Bridging the Employment Gap - Clerical Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

Workforce Curricula for Learners with Low Level Literacy Skills

Series: Bridging the Employment Gap

By: Simcoe/Muskoka Literacy Network

This manual is part of Bridging the Employment Gap for Learners with Low Level Literacy Skills, a two-phase project begun in 2001. Phase 1 of the project focused on students with the lowest level literacy and basic skills, especially the developmentally challenged population. In Phase 2, the focus was expanded to include all Essential Skills Level 1 learners. This project involved the development of job-specific sector manuals that include step-by-step learning activities for selected tasks in specified sectors. All the activities have been aligned to the Essential Skills and to the selected National Occupation Classification profiles.

There are six manuals in the series: Clerical, Grounds Maintenance, Janitorial, Kitchen Help, Retail, and Ready for Work.

The Clerical binder will help individuals who may have the opportunity to work in an office setting. It includes six main units: Safety, Collating, Photocopying, Preparing Envelopes for Mailing, Taking Phone Messages, and Making Telephone Calls. This manual should be used in conjunction with Ready for Work, a manual that addresses the "soft skills" common to many jobs.

Funders:

  • HRSDC

Added: 2009-03-02

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3. Bridging the Employment Gap - Grounds Maintenance (2008)

Bridging the Employment Gap - Grounds Maintenance Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

Workforce Curricula for Learners with Low Level Literacy Skills

Series: Bridging the Employment Gap

By: Simcoe/Muskoka Literacy Network

This manual is part of Bridging the Employment Gap for Learners with Low Level Literacy Skills, a two-phase project begun in 2001. Phase 1 of the project focused on students with the lowest level literacy and basic skills, especially the developmentally challenged population. In Phase 2, the focus was expanded to include all Essential Skills Level 1 learners. This project involved the development of job-specific sector manuals that include step-by-step learning activities for selected tasks in specified sectors. All the activities have been aligned to the Essential Skills and to the selected National Occupation Classification profiles.

There are six manuals in the series: Clerical, Grounds Maintenance, Janitorial, Kitchen Help, Retail, and Ready for Work.

The Grounds Maintenance manual will help individuals who may have the opportunity to work for a landscaping company or the municipality doing general yard and garden care, outdoor maintenance, and minor repairs. It includes seven main units: Safety, Understanding Hazardous Product Labels, Tools and Fasteners, Lawns and Gardens: Tasks and Tools, Lawnmowers, Flower Gardens, and Communicating on the Job. This manual should be used in conjunction with Ready for Work, a manual that addresses the "soft skills" common to many jobs.

Funders:

  • HRSDC

Added: 2009-03-02

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4. Bridging the Employment Gap - Janitorial (2008)

Bridging the Employment Gap - Janitorial Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

Workforce Curricula for Learners with Low Level Literacy Skills

Series: Bridging the Employment Gap

By: Simcoe/Muskoka Literacy Network

This manual is part of Bridging the Employment Gap for Learners with Low Level Literacy Skills, a two-phase project begun in 2001. The first phase focused on students with the lowest level literacy and basic skills, especially the developmentally challenged population.
In the second phase, the focus was expanded to include all Essential Skills Level 1 learners. This project involved the development of job-specific sector manuals that include step-by-step learning activities for selected tasks in specified sectors. All the activities have been aligned to the Essential Skills and to the selected National Occupation Classification profiles.

The janitorial manual contains units on safety; understanding hazardous product labels; understanding signs; mopping following a pattern; and garbage and recycling. It should be used in conjunction with Ready for Work, a manual that addresses the "soft skills" common to many jobs.

Funders:

  • HRSDC

Added: 2009-03-02

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5. Bridging the Employment Gap - Kitchen Help (2008)

Bridging the Employment Gap - Kitchen Help Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

Workforce Curricula for Learners with Low Level Literacy Skills

Series: Bridging the Employment Gap

By: Simcoe/Muskoka Literacy Network

This manual is part of Bridging the Employment Gap for Learners with Low Level Literacy Skills, a two-phase project begun in 2001. Phase 1 of the project focused on students with the lowest level literacy and basic skills, especially the developmentally challenged population. In Phase 2, the focus was expanded to include all Essential Skills Level 1 learners. This project involved the development of job-specific sector manuals that include step-by-step learning activities for selected tasks in specified sectors. All the activities have been aligned to the Essential Skills and to the selected National Occupation Classification profiles.

There are six manuals in the series: Clerical, Grounds Maintenance, Janitorial, Kitchen Help, Retail, and Ready for Work.

The Kitchen Help manual will help individuals who may have the opportunity to work in a kitchen, bakery, or restaurant. It includes six main units: Safety, Loading and Unloading the Dishwasher, Counting, The Condiment Station: Sorting and Storing Food, Setting Temperatures: Burners and Ovens, and Measuring Ingredients. This manual should be used in conjunction with Ready for Work, a manual that addresses the "soft skills" common to many jobs.

Funders:

  • HRSDC

Added: 2009-03-02

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6. Bridging the Employment Gap - Ready for Work (2008)

Bridging the Employment Gap - Ready for Work Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

Workforce Curricula for Learners with Low Level Literacy Skills

Series: Bridging the Employment Gap

By: Simcoe/Muskoka Literacy Network

This manual is part of Bridging the Employment Gap for Learners with Low Level Literacy Skills, a two-phase project begun in 2001. Phase 1 of the project focused on students with the lowest level literacy and basic skills, especially the developmentally challenged population. In Phase 2, the focus was expanded to include all Essential Skills Level 1 learners. This project involved the development of job-specific sector manuals that include step-by-step learning activities for selected tasks in specified sectors.

There are, however, many non-sector-specific job-related skills needed by all employees. Ready for Work is the resource that has been developed to address these needs. Ready for Work should be used as a complement to the other five sector manuals: Clerical, Grounds Maintenance, Janitorial, Kitchen Help, and Retail.

The Ready for Work resource binder has three main sections: Essential Skills, Student Units, and Evaluation. The Essential Skills section includes a description of the nine essential skills and examples from the National Occupation Classification Profiles. The Student Units section is divided into "Before Applying for the Job" and "On the Job." The Evaluation section includes checklists for the student, employer and support worker.

Funders:

  • HRSDC

Added: 2009-03-02

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7. Bridging the Employment Gap - Retail (2008)

Bridging the Employment Gap - Retail Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

Workforce Curricula for Learners with Low Level Literacy Skills

Series: Bridging the Employment Gap

By: Simcoe/Muskoka Literacy Network

This manual is part of Bridging the Employment Gap for Learners with Low Level Literacy Skills, a two-phase project begun in 2001. Phase 1 of the project focused on students with the lowest level literacy and basic skills, especially the developmentally challenged population. In Phase 2, the focus was expanded to include all Essential Skills Level 1 learners. This project involved the development of job-specific sector manuals that include step-by-step learning activities for selected tasks in specified sectors. All the activities have been aligned to the Essential Skills and to the selected National Occupation Classification profiles.

There are six manuals in the series: Clerical, Grounds Maintenance, Janitorial, Kitchen Help, Retail, and Ready for Work.

The Retail binder will help individuals who may have the opportunity to work in a retail setting. It includes four main units: Counting Money, Sorting by Size, Matching UPC Numbers and Stocking Shelves. This manual should be used in conjunction with Ready for Work, a manual that addresses the "soft skills" common to many jobs.

Funders:

  • HRSDC

Added: 2009-03-02

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8. Bridging the Gap: Pilot Project Phase II - Formative Evaluation (2003)

Bridging the Gap: Pilot Project Phase II - Formative Evaluation Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

Series: Bridging the Gap

By: Hollet & Sons Inc.

Bridging the Gap Pilot Project (Phase II) was a client–centred approach to education and employment that integrated the realities of employers in rural Newfoundland and Labrador. The project involved several economic zones, communities, private sector businesses and social and economic development agencies throughout Newfoundland and Labrador over a 12 month period. The intent was to provide long term, sustainable employment and life altering educational and developmental opportunities to 44 unemployed people who had not completed high school.

This report discusses the pilot project. Provided is an overview of the evaluation methodology; recommendations for improving the project from many different sources; highlights, challenges and accomplishments of each site; cost/benefit analyses from multiple perspectives, and the social and economic landscapes of all five sites to provide the reader with a context from which to understand the challenges these communities face.

Added: 2005-05-09

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9. Cashier Demonstration - LBS Level 3/4 (2005)

Cashier Demonstration - LBS Level 3/4 Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

Series: Connecting to Workplaces

By: Anne-Marie Kaskens

The Cashier Demonstration LBS Level 3 booklet gives learners and instructors information on a career as a cashier.

It includes essential core skills chart, demonstrations, resources and other useful information.

This is one of ten booklets in a series entitled "Connecting to Workplaces". The other careers in the series include:
1- Chambermaid/Housekeeping Cleaner Demonstration LBS Level 3
2- Pet Groomer LBS Levels 3/4
3- Hunting/Fishing or Recreation Guide Demonstration LBS Levels 2/3
4- Laundromat Operator Demonstration LBS Level 4
5- Taxi Driver Demonstration - LBS Level 3
6- Florist Assistant Demonstration LBS Level 3
7- Security Officer LBS Levels 2/3
8- Forestry Worker Demonstration LBS Level 3
9- Nanny/Caregiver Demonstration LBS Levels 2/3

Added: 2006-03-10

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10. Cavendish Farms Learning Centre: A Profile (2008)

Cavendish Farms Learning Centre:  A Profile

By: Ellyn Lyle

Cavendish Farms on Prince Edward Island is contributing to the development of an educated and competent workforce. Its Learning Centre in New Annan is proud of its ongoing commitment to improving employee education. Its mandate to provide a learner-centred environment with individualized instruction has remained the central core and helps shape the evolving programs. Although the centre was originally designed to facilitate G.E.D. completion, it has grown remarkably. Now offering adult basic literacy, G.E.D., secondary English, mathematics, biology, history, post-secondary refreshers, computer literacy, creative and professional writing, post-secondary facilitation, and assistance with professional licensing, the Learning Centre continues to listen to employees and rises to the challenge of meeting their unique needs.

Added: 2009-07-22

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